Case Studies

Figo Pet Insurance, a Chicago-based startup, aspired to transform the booming pet insurance market. Advancements in veterinary medicine contributed to industry growth; however, because treatments are becoming increasingly expensive, they’re not feasible for many pet owners. As a labor of love, Figo’s mission is to avail pets of the best veterinary care, regardless of cost. They support this mission by making pet insurance easy, affordable, and accessible.

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Imagine a world that had no upgrades. We'd all be driving the original black cars that Henry Ford first made. We'd be limited to doing only basic addition and subtraction on our calculators.

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"An experience report prints instantaneously even though the Diamond Data Warehouse must plow through some 80 million rows of data. We've only scratched the surface on what the Diamond Data Warehouse can do for us, it's one of the most powerful insurance software tools our company has at its disposal." - William Walo, Vice President and Chief Information Officer at Nevada General Insurance Company

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Insuresoft was recently awarded a Novarica Average Customer Experience (ACE) Ranking of 92 - the highest ranking awarded in the Policy Administration System category.

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"One of the reasons we would never consider going with anyone else is the responsiveness we get from Insuresoft." - Michelle Lucas, IT Manager Safeway Property Insurance Company

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"We evaluated a number of options, but only Insuresoft's Diamond System had all the core processing elements we were looking for." - Kieran Sweeney, Align General Insurance Agency, Inc.

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"Within 6 months, data conversion for the personal-auto line was complete and 10,000 policies were in the system. We were hoping to get 75% of policy information from the data conversion but instead got 90-95%." - Chris Haines, Buckeye Insurance Group

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