The Diamond Difference

Friction-less Transactions

The Diamond Platform is more than an insurer’s back-office transaction engine. It is the microservices hub that allows friction-less transactions between the insurer, agent, and policyholder. Diamond allows data to flow in and out with easy accessibility and public-facing API's.

Diamond is 100% accessible through web interfaces with full administration and configuration abilities available.  Using the Diamond Platform, our clients are able to remove the fundamental technology constraints faced by insurers, so they can better serve their policyholders and partners.

 
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Our Product Strategy

 
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Continuous product enhancements with no interruptions
We release product updates every other month, enabling our clients to take advantage of product or technology enhancements without a major interruption to their business.

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Seamless partner integrations Complementary functionality is easily available through our partner collaborative via our open API model. We rapidly extend and broaden our core systems capabilities by incorporating new third-party data sets from the likes of insurtech start-ups as well as emerging technologies.

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Guidance from the best
Our team of experts works closely with several Industry analysts, including Gartner, Novarica, and Strategy Meets Action to help triangulate our road-map, views, and action plans.

Core

 
Policy Administration   Gain efficiencies and provide an enhanced customer experience using our rating and underwriting real-time, transaction engine via Diamond's Policy Administration module. Diamond offers industry leading, web-based policy administration for both personal and commercial lines of business that can be extended to agents and policyholders.

Policy Administration
Gain efficiencies and provide an enhanced customer experience using our real-time rating and underwriting transaction engine Diamond's Policy Administration offers industry leading, web-based policy administration for both personal and commercial lines of business that can be extended to agents and policyholders.

 
Billing Administration   Improve operational efficiency and increase customer satisfaction with the Diamond Billing module. Diamond Billing is an industry leading, web-based solution that provides personal and commercial lines insurers with a robust and flexible solution for both their direct bill and agency bill business.

Billing Administration
Improve operational efficiency and increase customer satisfaction with the Diamond Billing module. Diamond Billing is an industry leading, web-based solution that provides personal and commercial lines insurers with a robust and flexible solution for both their direct bill and agency bill business.

 
Claims Administration   Empower claims professionals to handle claims quickly and efficiently with the Diamond Claims module. Diamond Claims is a web-based application with a user-friendly workflow, fully integrated coverage verification, and numerous third-party interfaces to help close claims faster and enhance customer service.

Claims Administration
Empower claims professionals to handle claims quickly and efficiently with the Diamond Claims module. Diamond Claims is a web-based application with a user-friendly workflow, fully integrated coverage verification, and numerous third-party interfaces to help close claims faster and enhance customer service.

 

Composer Toolkit – Operate Self-Sufficiently
Maintain your products internally without the need for professional services. Composer puts product design and maintenance in the hands of business and IT users, allowing you to be fully in control of your product lifecycle. This toolkit resides in the cloud and simplifies the configuration, testing and deployment of product changes.

Cloud and Digital

 
Diamond Cloud   Secure, cloud hosting with Microsoft Azure. The affordable choice for insurers seeking a highly innovative, out-of-the-box repeatable, scalable cloud platform.

Diamond Cloud
Secure, cloud hosting with Microsoft Azure. The affordable choice for insurers seeking a highly innovative, out-of-the-box repeatable, scalable cloud platform.

 
Mobile   Policyholders can access their policy information to check the status, make payments, view or print policy documents, report losses or contact their agent. Diamond Mobile extends Diamond Policy, Billing, and Claims information and functionality to policyholders via mobile or tablets.

Mobile
Policyholders can access their policy information to check the status, make payments, view or print policy documents, report losses or contact their agent. Diamond Mobile extends Diamond Policy, Billing, and Claims information and functionality to policyholders via mobile devices.
Learn more

 
Web Portal   Pre-configured web portal access for both agents and policyholders. Decide how much information and functionality to extend to users and then benefit from one code base that supports all user types.

Web Portal
Pre-configured web portal access for both agents and policyholders. Decide how much information and functionality to extend to users and then benefit from one code base that supports all user types.

 
Publisher – Customize your Communications   A flexible customer communication management print solution that can be used with all Diamond components. Declarations, coverage forms, invoices, notices, claims and underwriting forms can be managed and customized in one place. Documents are saved in their original state, so they can be reviewed or reprinted when needed.

Publisher – Customize your Communications
A flexible customer communication management print solution that can be used with all Diamond components. Declarations, coverage forms, invoices, notices, claims and underwriting forms can be managed and customized in one place. Documents are saved in their original state, so they can be reviewed or reprinted when needed.

Data

 
Operational Data Analytics  Transform key performance indicators into visually stunning operational dashboards, updated in real-time.

Operational Data Analytics
Transform key performance indicators into visually stunning operational dashboards, updated in real-time.

Analytics’ Business Intelligence  The insights needed to track critical daily operations related to their coverage. The platform allows Insuresoft’s client to run both operational reporting and high-speed analysis on the data warehouse simultaneously.

Business Intelligence
Track critical daily operations related to coverage. Our BI platform allows Insuresoft’s clients to run both operational reporting and high-speed analysis on the data warehouse simultaneously.

Comparison Chart  Basic reporting, business intelligence, big data analytics, data warehousing, or a 360° view of your customers. Whatever you need, Insuresoft can help. All our data analytics solutions are seamlessly integrated into Diamond.

Comparison Chart
Basic reporting, business intelligence, big data analytics, data warehousing, or a 360° view of your customers. Whatever you need, Insuresoft can help. All of our data analytics solutions are seamlessly integrated into Diamond.

Click here for a comparison chart of our BI offerings.