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Intuitive Insurance Claims Management Software
Insurance professionals want a user interface that takes the guesswork out of claims administration. Insuresoft’s Diamond Claims administration module is the answer. Whether as a fully integrated all-in-one solution, or as a standalone module that readily interfaces with multiple different policy systems, Diamond Claims enables your team to improve adjuster productivity, close claims faster, deliver consistency, and enhance customer service.
Diamond Claims provides a comprehensive set of configurable features and functionality, together with an intuitive user interface. A powerful repeatable conversion tool converts legacy claims from disparate systems, making the data available for reporting from a single source.
With Diamond Claims, insurance professionals can auto-complete routine tasks, flagging and escalating exceptions for special handling to prevent adjusters and SIU from becoming overwhelmed. They can track such exceptions, note their completion, and add auto-notes to ensure the work plan and the claim file contain the right information. Better still, in the process they are empowering supervisors to more effectively review and manage claims, attendant activities, and workloads.
Diamond Claims Insurer Benefits
Lower Operating Costs and Increase Customer Satisfaction
Expedite the claims process, reducing leakage and lowering the overall cost of a claim by leveraging Diamond’s industry best practices.
Gain Efficiency with a Single Claims System
With improved performance and a single claims system, easily migrate legacy data and interact with multiple policy sources in one combined view.
Enhance the Policyholder and Agent Experience
With information at the ready, all involved parties have real-time line of sight to where claims are in process.
Retain Customers Following a Claim
Customers win when their insurer resolves problems quickly. You win when customers stay for life because you have earned their trust.
Diamond Claims Advanced Capabilities
- Define rules and workflows on the fly without reliance on IT
- Configure home pages, define screen layouts, and set user authorities
- Let agents and policyholders submit FNOLs online
- Support salvage and subrogation efforts
- Reduce claims errors
- Integrate reinsurance
- Improve decision-making with more than 100 out-of-the-box reports
- Improve claims transparency
