Insuresoft, a leading insurance software provider for the property and casualty insurance market, received a 2013 RAVE Award in the Property & Casualty Policy Administration System category this week during the ACORD LOMA Insurance Systems Forum in Las Vegas, Nevada. The award was presented by insurance technology trade publisher Tech Decisions in conjunction with leading insurance analyst firm Novarica. The RAVE awards recognize solution providers whose technology delivers exemplary value to their customers, as measured by senior IT executives at P&C insurance companies surveyed by Novarica.
The RAVE awards, which are based on Novarica’s Average Customer Experience (ACE) Ranking methodology, are awarded to solution providers like Insuresoft who have attained the highest aggregate rankings during the past twelve months. The ACE ranking by Novarica measures customer satisfaction levels objectively across a wide range of areas, and the results are intended to guide insurers as they consider potential solution providers.
“This award is very important to Insuresoft and provides an objective report card to those P&C carriers evaluating insurance software vendors,” said Tony Villa, President & CEO at Insuresoft.
Insuresoft received 94% Silver (5 customers viewpoint) overall satisfaction for the win in the P&C Policy Administration System category with The Diamond System, a fully automated and integrated system for both personal and commercial lines insurance carriers. The Diamond System can be implemented as a component based or enterprise solution for policy, billing and claims processing. Built on the Microsoft .NET platform, it has a services-oriented architecture that enables web-based access for agents, consumers and other insurance carrier partners.
About the RAVE Awards:
For the fourth year, Tech Decisions and Novarica are teaming up to recognize those solutions delivering exemplary value to customers like you. The RAVE Awards are based on user evaluations submitted through Novarica Average Customer Experience (ACE) Rankings. ACE Rankings are audited and independent, providing a transparent, unedited picture of how well a solution or provider meets its users’ needs. Meaning your evaluation will not be changed or edited as it’s a true representation of your experience with an IT vendor. For more information, visit http://www.novarica.com/acerankings_faq/.
About Insuresoft, Inc.:
Insuresoft is a Microsoft Gold Certified independent software vendor delivering insurance software to the property and casualty insurance industry. Insuresoft offers a suite of products and services that are configured to meet the unique needs of insurance companies in North America. Insuresoft is a privately-held company with offices in University Park, Illinois and Tuscaloosa, Alabama.