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Diamond:
All-in-One Digital Insurance System
At Insuresoft, our goal is to empower insurance brands to shine on. We give you the ability to navigate business complexity while surpassing customer expectations, all with operational agility and a unique competitive edge — so you can continue to build individual relationships based on trust, now and into the future. Our Diamond Digital Insurance Platform provides you with the launchpad to realize that potential.
Innovation at the Core
Diamond is an all-in-one enterprise digital insurance platform expertly crafted for both personal and commercial lines. It combines core policy processing, billing, claims, digital engagement, and intelligent data to advance each insurer’s mission.
“As our most trusted technology partner, Insuresoft has delivered a state-of-the-art comprehensive insurance software solution that has exceeded our expectations.”
– Scott Walker, Sr. Vice President, Mendota Insurance
Diamond is the Difference
Stand out with data-driven insurance technology that faces forward. Insuresoft’s Diamond Digital Insurance Platform gives you the power to innovate and accelerate to win – while scaling across distribution and engagement channels.
Competing for growth in today’s volatile consumer marketplace means gaining efficiencies and providing a proactive, personalized customer experience. Diamond’s insurance portal software is the right place to start. Our real-time, cloud-based rating and underwriting transaction engine is specifically designed for personal and commercial lines of business. Plus, Diamond seamlessly extends to brokers & agents, together with consumers & policyholders.
Say goodbye to billing errors while improving operational efficiency and customer satisfaction with our insurance billing software and solutions. Diamond Billing provides personal and commercial line insurers with the reliability and flexibility they need to win in a hyper-competitive marketplace.
Empower your claims professionals to handle claims quickly and efficiently with our insurance claims management software. Diamond Claims users love the fully integrated coverage verification and third-party integration functionality that allows them to cut through complexity and focus on the all-important customer experience.
Our insurance portal and software platform offer pre-configured web portal access for agents and policyholders. Decide how much information and functionality to extend to users and benefit from one code base that supports all user types.
Our digital insurance product configurator tool, Composer, puts product design and maintenance in the hands of a business user, freeing up your IT resources. Use this cloud-based toolkit to simplify the configuration, testing, and deployment of product changes.
Our flexible insurance customer communication software eases the administrative burden associated with declarations, invoices, notices, coverage, claims, and underwriting forms. Manage and customize everything in one place. Documents are saved in their original state, so they can be reviewed or reprinted when needed.
Transform KPIs into visually stunning operational dashboards that are updated in real-time. Acumen Analytics doesn’t just collect your data—it transforms it into your competitive advantage. As a powerhouse extension of the Diamond platform, Acumen seamlessly integrates information from every corner of your insurance operation, creating a single source of truth for carriers, MGAs and MGUs.Learn more
Services at the Ready
Insuresoft is far more than core tech. Our Diamond platform is extendable in multiple directions, via Managed Services that leverage our cloud-based Azure technology, as well as Professional Services, including implementations, internal integration partners, and connectivity — pre-built integrations, APIs, low code/no code modules, portal configurability options, the list goes on.
Solutions at the Forefront
Plug into our future-facing insurtech solutions to innovate at speed and with purpose. Our core Diamond modules can be combined to deliver specialized vertical solutions supporting specific markets or industry segments, including a full range of insurance lines, excepting Life and Health. Sharpen your competitive edge by growing your reach and scale — all while delighting tomorrow’s consumer, today.
Download The Diamond Data Sheet
Frequently asked questions
What is Insuresoft’s Diamond platform?
Insuresoft Diamond is an all-in-one digital insurance platform that unifies policy administration, billing, claims, analytics, digital engagement, and workflow into a single system for P&C insurers, MGAs, and MGUs.
Who is Diamond built for?
Diamond is designed for insurance carriers, MGAs, MGUs, and TPAs seeking to modernize operations across personal, commercial, specialty, and workers’ compensation lines.
What lines of business does Diamond support?
Diamond supports personal, commercial, specialty, farm, non-standard auto, and workers’ compensation lines within one integrated platform.
Is Diamond a full core system or modular?
Diamond can be implemented as a full core suite or deployed modularly, allowing insurers to modernize at their own pace.
Does Diamond include policy administration?
Yes. Diamond centralizes policy lifecycle management from quote to bind to renew within one core system.
How does Diamond handle billing?
Diamond Billing supports flexible user-defined payment plans, real-time changes, automated cancellations/reinstatements, and self-service payment options.
What claims capabilities are available?
Diamond Claims handles the entire end-to-end claims process from First Notice of Loss through Final Settlement.
Does Diamond provide agent and policyholder portals?
Yes. The platform includes digital portals for agents and insureds to manage policies, payments, and claims interactions.
What are the available deployment options?
Diamond is cloud-enabled and can be deployed in Insuresoft cloud, client cloud, or on-premise environments depending on business needs.
Does Diamond support integrations?
Yes. Diamond offers extensive API capabilities and over 150 pre-built integrations to connect rating, data, payments, and third-party insurtech solutions.
Is the platform configurable?
Diamond uses configuration and low-code tools to allow business users to modify rates, rules, documents, workflows and more without heavy coding.
How does Diamond support analytics and reporting?
Diamond integrates operational data with analytics solutions that deliver dashboards, reporting, and real-time business insights leveraging Power BI or any SQL Reporting Application.
What problems does Diamond help insurers solve?
Diamond helps eliminate system fragmentation, reduce manual processes, accelerate product launches, and improve customer experience.
How does Diamond improve operational efficiency?
By automating workflows and centralizing data, Diamond enables faster underwriting, billing, and claims processing.
Does Diamond support digital transformation initiatives?
Yes. Diamond’s modern architecture and integrated data model help insurers modernize while maintaining governance and compliance.
What differentiates Insuresoft from other PAS vendors?
Key differentiators include an integrated suite, flexible deployment options, proven implementation success, and deep insurance domain expertise.
How long does a Diamond implementation take?
Implementation timelines vary by scope and complexity. Insuresoft works collaboratively with clients to establish realistic timelines and milestones.
Does Insuresoft provide managed services?
Yes. Insuresoft offers managed services and operational support to reduce IT burden and accelerate value realization.
What training and onboarding are available?
Insuresoft provides structured training, documentation, and ongoing support to ensure successful adoption.
How does Insuresoft support upgrades?
Diamond uses modern architecture to support ongoing enhancements and streamlined upgrades with minimal disruption. Upgrades typically happen overnight, not months or weeks.
Is Diamond compliant with insurance regulatory requirements?
Diamond includes governance, auditability, and documentation controls to support compliance and regulatory reporting.
How does Diamond protect data?
Diamond uses modern security architecture, role-based access controls, and cloud infrastructure best practices to safeguard insurance data. Diamond is SOC 2 Type II certified.
How do I request a demo?
Insurers can schedule a demo through Insuresoft’s website to explore Diamond capabilities and discuss business needs.
What is the pricing model?
Pricing varies based on deployment model, scope, and modules selected. Insuresoft works with customers to tailor a commercial model aligned to business goals.
Can Diamond scale as my business grows?
Yes. Diamond’s architecture supports multi-state expansion, additional lines of business, and growth in distribution channels.
Will license fees increase if my DWP increases significantly?
No. Your growth is due to your success.
Can Diamond process Fidelity Bonds?
Yes.
Was Diamond built by acquiring other vendor systems and merging them together.
No. Diamond is completely built by Insuresoft Staff.
Can Diamond process Certificates of Insurance
Yes.
Does Diamond have a Workflow module?
Yes. Workflow is built into Diamond to help with straight-through-processing, automated referrals, notifications and more.