All you need is ONE with the Diamond System

One place, one stop, one system: whether it’s reviewing a claim, processing an endorsement, or analyzing real-time data, Diamond’s holistic solution will help your business achieve its goals.

Insuresoft exceeded our expectations during implementation by delivering a modern and
intuitive system with exceptional customer service along the way.

Greg Donnal, CIO, Hagerty Insurance

Policy Administration

Industry leading, web-based policy administration solutions for both personal and commercial lines of business. With a rating and underwriting engine that can be extended to agents and policyholders, and real-time out of sequence transactions, insurers gain efficiency as well as increased customer satisfaction. Learn more.

Diamond Policy Insurer Benefits

Increase Profitability
Improve operational efficiencies and streamline processes with Diamond’s policy administration system.

Expedite Sales and Services
Reduce manual processes to increase automation with the ability to control work-flows, agents, and policyholders.

Easy-to-Use System
Attract, maintain, and develop your team with a state-of-the-art platform, designed for their success.

Enhance the Customer Experience
Diamond delivers real-time self-service capabilities that satisfy your policyholder’s demands on their preferred channel and on their schedule.

Billing Administration

Industry leading, web-based billing solution that provides personal and commercial lines carriers with a robust and flexible billing solution. A proven solution that improves operational efficiency, increases customer satisfaction and reduces billing leakage. Learn more.

Diamond Billing Insurer Benefits

Increase Agent and Customer Satisfaction
Take advantage of a configurable design to satisfy your agents’ and policyholders’ distinct needs. Implement pay plans that work for your clients and allow them to make real-time pay plan changes mid-term to give them control of their payment options.

User-Friendly Payment Options
Offer your agents and policyholders a wide variety of options for paying their bills, from mobile to web, credit card or EFT, checks, or cash.

Real Time Information
Accurate and easy-to-access information on the current amount due and future bills provides data your clients demand.

Claims Administration

A web-based application that combines a robust set of features and functionality with a user-friendly workflow, empowering claims professionals to handle claims quickly and efficiently. Fully integrated coverage verification and numerous third party interfaces help reduce claim costs and enhance customer service. Learn more.

Diamond Claims Insurer Benefits

Lower Operating Costs and Increase Customer Satisfaction
Expedite the claims process, thus lowering the overall cost of a claim by taking advantage of Diamond’s industry best practices.

Gain Efficiency with a Single Claims System
With improved performance and a single claims system, easily migrate legacy data and interact with multiple policy sources in one combined view.

Increase the Policyholder and Agent Experience
With information at your fingertips, all involved parties have real-time visibility to where a claim is in the process.

Retain Customer After a Claim
Customers win when their insurer resolves their problems quickly. You win when your customer stays with you for life because you increased their level of trust.

Ready for more information on the Diamond System?