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Digital-first experiences are what we expect in our personal and professional lives, and consumers expect their insurers to keep pace. Today’s forward-looking insurance firms are
Insurance firms have had a rough couple of years, dealing with everything from the pandemic and economic hurdles such as inflation and climate risk concerns
A recent IBM study revealed that 42% of customers don’t fully trust their insurer, and most insurers (60%) agree that their organization lacks a customer
Most of us are so familiar with the concept of insurance that it’s hard to imagine living without it. However, the industry has an interesting
In recent years, we’ve seen a huge uptick in interest in transformative insurance technologies that automate, streamline, and simplify everything from policy amendments and premium
Upwards of $170 billion of insurance premiums could be at risk over the next five years. The culprits? Poor claims experiences and process inefficiencies. Challenges
Change and uncertainty are to be expected in today’s world, but their impact on the Property & Casualty (P&C) insurance sector continues to intensify. Right
The race to digitization is on for businesses in all sectors, and Property & Casualty (P&C) insurance is no exception. People expect to transact online
Meeting policyholder expectations shouldn’t feel impossible. It’s true that modern consumers expect a lot from insurance companies, but that’s because they know that modern technology
If you don’t offer an exceptional claims experience, don’t expect your policyholders to stick around in the hopes that you’ll improve. After a claim, many