Resources

Third Parties and Customer Service

Learn how to be competitive with the use of third-party integrations.

Diamond’s Many Facets Provide a Complete Solution For Align General

“We evaluated a number of options, but only Insuresoft’s Diamond System had all the core processing elements we were looking for.” Kieran Sweeney, Align General Insurance Agency, Inc.

The Insuresoft User Group – A Unique Tradition History of the User Group

“One of the reasons we would never consider going with anyone else is the responsiveness we get from Insuresoft.” Michelle Lucas, IT Manager Safeway Property Insurance Company.

The Diamond System: Insuresoft Earns High Customer Satisfaction Marks in Novarica Study

Insuresoft was recently awarded a Novarica Average Customer Experience (ACE) Ranking of 92 – the highest ranking awarded in the Policy Administration System category.

Nevada General Insurance Company: It’s all about the Data (Warehouse)

“An experience report prints instantaneously even though the Diamond Data Warehouse must plow through some 80 million rows of data. We’ve only scratched the surface on what the Diamond Data Warehouse can do for us, it’s one of the most powerful insurance software tools our company has at its disposal.” William Walo, Vice President and Chief Information Officer Nevada General Insurance Company

Buckeye Insurance Group: Diamond 5x Upgrade Experiences

“We had been using Diamond for a few years and experienced exponential growth in our business. We were running on all technology cylinders and did not see a need to upgrade just for the sake of upgrading. But the features and enhancements in Diamond 5x like being able to open multiple policies made the decision to upgrade a pretty easy one.” Christopher Haines, Buckeye Insurance Group

Buckeye Insurance Group: Diamond Shines Bright For Buckeye Insurance

“Within 6 months, data conversion for the personal-auto line was complete and 10,000 policies were in the system. We were hoping to get 75% of policy information from the data conversion but instead got 90-95%.” – Chris Haines, Buckeye Insurance Group

Eliminate Operational Inefficiencies with an Automated Policy Administration Platform

Learn how deploying an integrated policy administration platform that automates operations eliminates this burden to help insurers attract the right customers and reduce costs.

Standing Out in a Hyper-Competitive Market

Learn how an integrated policy administration platform helps you satisfy the needs of agents, retain quality policyholders and manage your costs to effectively grow your business.

The Competitive Value of Exceeding the Expectations of Your Customers

Learn more about how the mobile technology needs of your policyholders and agents, and the competitive value of deploying an integrated policy administration platform.